Listen to the voice of your customers and be on the same wavelength with the Echonity platform

Free trial

Your online community for market research

Echonity is a unique insight community platform built on discussion boards and polls. Echonity allows you to continuously track customer experiences and interact with closed groups of customers in a social network environment. This solution is perfect for agile research.

Echonity is flexible

Quick Pop-up
Research

Rapidly test out concepts, visuals, ads, etc.

Dynamic Ad-hoc Research

Cover campaigns or events such as Christmas shopping, summer holidays or the promotion of a new service.

Long-term / Tracking Research

Review customer experiences with your service, product, brand or company over the long term.

Variety of Research Methods

A Community management and survey software platform is useful at any stage of the Design Thinking Process.

  • Moderated Discussion preview
  • Diaries preview
  • Quick Polls preview

Features

Monitor and compare the obtained data in real time or mark the most interesting and relevant posts.

  • Easy segmentations
  • Mix of qualitative and quantitative methods
  • Real-time reporting
  • Gamifications
  • Customer journey mapping
  • Filters, tags and exports
  • Variable user roles
  • Members management tool
  • GDPR
  • Continuous development

Supported languages

BG CS DE EN HU PL RO SK TH

Big players trust Echonity

Echonity has an impact on business. The platform allows a range of methodologies and techniques to be combined to help ensure that customer needs are reflected in products, services and communications.

  • About You
  • active24
  • Ahmad Tea
  • BNP Paribas
  • Česká televize
  • ČSOB
  • Danone
  • Eurowag
  • Globus
  • Good Year
  • IKEA
  • Komerční banka
  • Livesport
  • Raiffeisen Bank
  • Tesco
  • T-Mobile
  • Uniqa
  • Vodafone

Pricing

Standard Premium Full Service
€ 199 / month € 349 / month Contact for pricing
Respondent limit (30) Respondent limit (90) Unlimited respondents
Unlimited diaries and blogs All from Standard and... We will tailor-make the project and its parameters for you.
Discussions, polls, UX tests and Mystery Shoppings Image highlighting and post scheduling
Private messaging Remuneration of respondents In addition, we provide:
Recruitment and moderation
Reporting
24/7 NMS support
File storage (5 GB) File storage (20 GB)
Data and file export Bulk user import
Customer journey Real-time reporting
Segmentation of respondents
Incentive module, gamification
Free trial

Talk to an Expert

Jana Svobodová

Product specialist

+420 776 751 516

jana.svobodova@nms.cz

We explore the world around us combining cutting-edge technology with years of experience, collecting data, making sense of it and helping clients grow. We make sense.

Explore more about us