AI powered insight platform for agile market research.
Listen to the voice of the customer in online community. Discover valuable insights and solutions to business issues faster. Meet
our expert Tina!

Your online community for market research

Echonity is a unique insight community platform built on discussion boards and polls. Echonity allows you to continuously track customer experiences and interact with closed groups of customers in a social network environment. This solution is perfect for agile research.

Variety of research methods

Echonity responds quickly. Since respondents can join from multiple devices and any location, it provides verified results within hours.

Online IDIs and FGs

Integration of in-depth interviews and focus groups, using secure web-based rooms and video conferencing technology for qualitative research worldwide.
Moderated Discussions

Find out the opinions and attitudes of the respondents on the given topic. Gather insights for fine-tuning creative materials using Heatmaps.
Diaries & Blogs

Remove obstacles in the customer journey and be inspired by discussion topics initiated by community participants.
Quick Polls, UX Tests and more

Involve the customer in the development of innovation and get a perfect way to quickly find out the prevailing opinion.

Get to know Tina

Virtual researcher specialising in online qualitative research. She makes research more efficient - SMARTER, uncovers hidden patterns and delivers deep insights - SHARPER and enables faster decision making - FASTER.

What can Tina help you with?

Our AI specialist works with project data, user profiles and discussions. By analysing this data, she can offer you a number of recommendations on how to work with respondents, what to ask them and what appropriate questions to use to develop the discussion.

By analyzing respondents' answers, it can analyze customer behavior and shopping trends and answer user questions in the language of their choice.

It can provide you with its data and findings as structured text, simple diagrams or it can generate its answers in formats such as PPT, PDF, Word or as images and charts.

Echonity is flexible

Quick Pop-up
Research

Rapidly test out concepts, visuals, ads, etc.

Dynamic Ad-hoc Research

Cover campaigns or events such as Christmas shopping, summer holidays or the promotion of a new service.

Long-term / Tracking Research

Review customer experiences with your service, product, brand or company over the long term.

Big players trust Echonity

Echonity has an impact on business. The platform allows a range of methodologies and techniques to be combined to help ensure that customer needs are reflected in products, services and communications.

Use cases

Echonity likes multitasking. Run multiple topics at the same time.

Product Development - boost the performance of your products
UX and Usability - improve digital intelligence
Customer Experience - optimize customer journeys
Shopper insights - increase market share
Brand Marketing - enhance brand perception
Media & Advertising - raise brand effectivness

Features

Monitor and compare the obtained data in real time or mark the most interesting and relevant posts.

Easy segmentations
Mix of qualitative and quantitative methods
Real-time reporting
Gamifications
Sharing images and videos
Filters, tags and exports
Variable user roles
Members management tool
GDPR
Continuous development

Pricing

Flexible support options designed for your needs

SaaS Freemium	SaaS Premium	Hybrid Collaboration	Full Service
1st month for free	Contact for pricing	Contact for pricing	Contact for pricing
User limit (50)	Unlimited users	Unlimited users	Unlimited users
File storage (10 GB)	Uncapped file storage	Uncapped file storage	Complete project management tailored specifically to your needs.
Unlimited diaries and blogs	All from Freemium and...	Includes everything from the premium package, plus:
Unlimited discussions, polls, UX tests and Mystery Shoppings	AI features	Project setup	Project setup
Profile questionnare	Image highlighting and post scheduling	Recruitment	Recruitment
Customer journey	Remuneration of respondents	Internal training	Moderation
Private messaging	Bulk user import	24/7 NMS support	Creative techniques
Data and file export	Real-time reporting	In your hands may be:	Final report and presentation
	Segmentation of respondents	Research topic setup	24/7 NMS support
	Incentive module, gamification	Moderation	Internal promo
		Analysis

Video IDIs and FGs incur separate charges based on participant count and duration. Contact us for pricing details.

Freemium

Talk to an Expert

Jana Svobodová

Product specialist

+420 776 751 516

jana.svobodova@nms.eu

We explore the world around us combining cutting-edge technology with years of experience, collecting data, making sense of it and helping clients grow. We make sense.

Explore more about us

AI powered insight platform for agile market research.
Listen to the voice of the customer in online community. Discover valuable insights and solutions to business issues faster. Meet
our expert Tina!

Your online community for market research

Variety of research methods

Online IDIs and FGs

Moderated Discussions

Diaries & Blogs

Quick Polls, UX Tests and more

Latest news

Can everyone understand? Testing the understandability of texts using the Echonity platform - Part II.

Can everyone understand? Testing the understandability of texts using the Echonity platform

Utilizing creative techniques: How to enhance the value and depth of data in online qualitative research

The importance of testing innovative ideas beyond your social bubble: Leveraging online communities for success

Becoming brand’s ambassadors with Echonity: How clients write the bank's story

The benefits of long-term communities: How to utilize the Design Thinking Process in voicebot development

Seasonal events as a business opportunity: How the Echonity platform helps to plan successful Xmas events

From cost savings to deeper insights: How Echonity platform boosted our research process