Echonity is a unique insight community platform built on discussion boards and polls. Echonity allows you to continuously track customer experiences and interact with closed groups of customers in a social network environment. This solution is perfect for agile research.
Rapidly test out concepts, visuals, ads, etc.
Cover campaigns or events such as Christmas shopping, summer holidays or the promotion of a new service.
Review customer experiences with your service, product, brand or company over the long term.
Quickly and intelligently summarizes forum discussions, providing users with a concise overview of the topic and main points without having to read the entire conversation.
Effectively monitors the hottest topics in moderated discussions, allowing users to quickly understand what is important to respondents regarding the topic.
Quickly identifies the most discussed topics in user journals, helping to understand customer interests and improve their experience with products or services.
Easily and quickly finds significant customer experiences, useful for optimizing the customer journey or studying competitor best practices.
Method Master allows researchers to quickly and efficiently access different types of methods, saving time and increasing the productivity of research teams.
Our team of experts has created smart templates for various types of research in our insight platform. Use the templates for Concept Testing, Customer Needs Exploration, Customer Behavior, Ad Testing, UX and Usability, and Brand Positioning, among others.
A Community management and survey software platform is useful at any stage of the Design Thinking Process.
Find out the opinions and attitudes of the respondents on the given topic.
Remove obstacles in the customer journey and be inspired by discussion topics initiated by community participants.
Involve the customer in the development of innovation and get a perfect way to quickly find out the prevailing opinion.
Monitor and compare the obtained data in real time or mark the most interesting and relevant posts.
Echonity has an impact on business. The platform allows a range of methodologies and techniques to be combined to help ensure that customer needs are reflected in products, services and communications.
| Freemium | Standard | Premium | Full Service |
| Free | € 199 / month | € 249 / month | Contact for pricing |
| Respondent limit (50) | Respondent limit (100) | Respondent limit (300) | Unlimited respondents |
| File storage (10 GB) | File storage (20 GB) | File storage (60 GB) | We will tailor-make the project and its parameters for you. |
| Unlimited diaries and blogs | All from Freemium and... | All from Standard and... | |
| Discussions, polls, UX tests and Mystery Shoppings | Image highlighting and post scheduling |
In addition, we provide: Access to experimental features Method Master 24/7 NMS support |
In addition, we provide: Access to experimental features Method Master Recruitment and moderation Reporting 24/7 NMS support |
| Customer journey | AI features | ||
| Private messaging | Remuneration of respondents | ||
| Data and file export | Bulk user import | ||
| Real-time reporting | |||
| Segmentation of respondents | |||
| Incentive module, gamification |
We explore the world around us combining cutting-edge technology with years of experience, collecting data, making sense of it and helping clients grow. We make sense.
Explore more about us